Terms and Conditions

CrowdMate

Last updated: January 27, 2026

1. Acceptance of Terms

By downloading, installing, or using CrowdMate ("the App"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the App.

2. Description of Service

CrowdMate is a mobile application that allows users to:

• Discover upcoming concerts and live music events
• See which concerts friends are attending
• Mark concerts as "going" to share with friends
• Receive personalized concert recommendations
• Browse venue and artist information

3. Eligibility

You must be at least 13 years old to use CrowdMate. If you are under 18, you must have parental or guardian consent to use the App.

4. Account Terms

4.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4.2 Account Security

You are responsible for safeguarding your account credentials. Do not share your password or allow others to access your account.

5. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose
• Harass, abuse, or harm other users
• Post offensive, hateful, or inappropriate content
• Impersonate any person or entity
• Attempt to gain unauthorized access to the App or its systems
• Use automated systems to access the App without permission
• Interfere with the proper functioning of the App

6. User Content

You retain ownership of content you post. By posting content, you grant us a non-exclusive license to use, display, and distribute it within the App. We maintain a zero-tolerance policy for objectionable content and may remove any content that violates these terms.

7. Intellectual Property

The App and its original content, features, and functionality are owned by ClairAI SASU and are protected by international copyright, trademark, and other intellectual property laws.

8. Third-Party Services

The App may contain links to third-party websites or services (such as ticket sellers). We are not responsible for the content, privacy policies, or practices of third-party sites.

9. Concert Information

While we strive to provide accurate concert information, we do not guarantee the accuracy of event details, dates, times, or venue information. Always verify event details with official sources before attending.

10. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The App will be uninterrupted or error-free
• Defects will be corrected
• The App is free of viruses or harmful components

11. Limitation of Liability

To the maximum extent permitted by law, ClairAI SASU shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or 100 euros, whichever is greater.

12. Termination

We may terminate or suspend your account at any time for violations of these terms. You may delete your account at any time through the App settings. Upon termination, your right to use the App will cease immediately.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes through the App or via email. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law and Dispute Resolution

These terms are governed by the laws of France. In the event of a dispute, the parties agree to first attempt to resolve the matter amicably through good faith negotiation. If no resolution is reached within thirty (30) days, the parties may seek mediation before pursuing litigation. Any disputes that cannot be resolved through negotiation or mediation shall be subject to the exclusive jurisdiction of the courts of Paris, France.

16. ConcertAPI Service

16.1 API Description

ConcertAPI is a paid application programming interface (API) service that provides access to concert and live event data. The API is a separate service from the CrowdMate mobile application and is subject to additional terms outlined in this section.

16.2 API License

Subject to your compliance with these terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the ConcertAPI solely for your internal business purposes or application development.

16.3 API Provided "As Is"

THE API IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. We expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the API will be uninterrupted, timely, secure, or error-free
• Any warranty regarding the accuracy, reliability, or completeness of data returned by the API
• Any warranty that defects will be corrected

16.4 No Guarantee of Availability

We do not guarantee any specific uptime, availability, or performance level for the API. The API may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the API (or any part thereof) at any time with or without notice.

16.5 Data Accuracy

Concert data provided through the API is aggregated from various sources. We do not guarantee the accuracy, completeness, or timeliness of event information including but not limited to dates, times, venues, artists, ticket prices, or availability. You are responsible for independently verifying any data obtained through the API before relying on it.

16.6 API Key Responsibility

You are solely responsible for maintaining the confidentiality of your API key. You must not share, publish, or expose your API key. You are responsible for all activity that occurs under your API key. Notify us immediately if you suspect unauthorized use.

16.7 Usage Restrictions

You agree not to:

• Exceed the rate limits or request quotas of your subscription plan
• Resell, sublicense, or redistribute API access or data without authorization
• Use the API to build a competing service
• Scrape, cache, or store data beyond what is necessary for your application's immediate functionality
• Attempt to circumvent any technical limitations or security measures
• Use the API in any way that could damage, disable, or impair our systems

16.8 API Modifications

We reserve the right to modify the API, including endpoints, data fields, response formats, and rate limits, at any time. While we will make reasonable efforts to communicate significant changes, we are not obligated to maintain backward compatibility.

16.9 Subscription and Payment

API access requires a paid subscription. Fees are non-refundable except as required by law. We may change pricing with 30 days notice. Failure to pay fees may result in suspension or termination of API access.

16.10 API Termination

We may suspend or terminate your API access immediately if you violate these terms, fail to pay fees, or if we determine that your usage poses a security risk or negatively impacts other users. Upon termination, you must immediately cease all use of the API and delete any cached data.

16.11 Limitation of Liability for API

IN NO EVENT SHALL WE BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE API. Our total liability for any claims arising from the API shall not exceed the fees you paid for API access in the three (3) months preceding the claim.

16.12 Governing Law and Dispute Resolution

Your use of the ConcertAPI is governed by the laws of France. In the event of a dispute, the parties agree to first attempt to resolve the matter amicably through good faith negotiation. If no resolution is reached within thirty (30) days, the parties may seek mediation before pursuing litigation. Any disputes that cannot be resolved through negotiation or mediation shall be subject to the exclusive jurisdiction of the courts of Paris, France.

17. Contact Information

ClairAI SASU
122 rue Amelot
75011 Paris, France
Email: support@crowdmate.app