Terms and Conditions

CrowdMate

Last updated: December 20, 2024

1. Acceptance of Terms

By downloading, installing, or using CrowdMate ("the App"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the App.

2. Description of Service

CrowdMate is a mobile application that allows users to:

• Discover upcoming concerts and live music events
• See which concerts friends are attending
• Mark concerts as "going" to share with friends
• Receive personalized concert recommendations
• Browse venue and artist information

3. Eligibility

You must be at least 13 years old to use CrowdMate. If you are under 18, you must have parental or guardian consent to use the App.

4. Account Terms

4.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4.2 Account Security

You are responsible for safeguarding your account credentials. Do not share your password or allow others to access your account.

5. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose
• Harass, abuse, or harm other users
• Post offensive, hateful, or inappropriate content
• Impersonate any person or entity
• Attempt to gain unauthorized access to the App or its systems
• Use automated systems to access the App without permission
• Interfere with the proper functioning of the App

6. User Content

You retain ownership of content you post. By posting content, you grant us a non-exclusive license to use, display, and distribute it within the App. We maintain a zero-tolerance policy for objectionable content and may remove any content that violates these terms.

7. Intellectual Property

The App and its original content, features, and functionality are owned by ClairAI SASU and are protected by international copyright, trademark, and other intellectual property laws.

8. Third-Party Services

The App may contain links to third-party websites or services (such as ticket sellers). We are not responsible for the content, privacy policies, or practices of third-party sites.

9. Concert Information

While we strive to provide accurate concert information, we do not guarantee the accuracy of event details, dates, times, or venue information. Always verify event details with official sources before attending.

10. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The App will be uninterrupted or error-free
• Defects will be corrected
• The App is free of viruses or harmful components

11. Limitation of Liability

To the maximum extent permitted by law, ClairAI SASU shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or 100 euros, whichever is greater.

12. Termination

We may terminate or suspend your account at any time for violations of these terms. You may delete your account at any time through the App settings. Upon termination, your right to use the App will cease immediately.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes through the App or via email. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of France. Any disputes shall be resolved in the courts of Paris, France.

15. Contact Information

ClairAI SASU
122 rue Amelot
75011 Paris, France
Email: support@crowdmate.app